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Case Study One -
The Banner & Hoardings Printer & Installation Company
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This company provide banners and hoardings to
commercial and residential property developers. Their work activities involve
the design, print and installation of signs at the perimeter of building sites.
These vary in size from that of a rigid A4 sheet to a flexible 20 by 30 metre
banner.
Most
installations are undertaken by three dedicated mobile teams. Large
installations require significant planning and organisation if they are to be
erected with safety and minimal disruption. The MD’s brief was to first identify
areas of weakness via a mini audit, and subsequently develop strategies to
minimise them.
This involved:
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Spending time in discussion with most employees and observing key company
activities.
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Assisting managers to develop a set of generic risk assessments and method
statements, and providing
them with the skills to undertake site specific assessments when
required.
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Making management fully aware of product designers’ health and safety
responsibilities.
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Training all employees in safety awareness, manual handling and working at
height.
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Identifying that the use of van roof racks as work platforms is currently ill
advised, but with the
implementation of adequate control measures may become a source of
economic advantage in the future.
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Revamping the health and safety manual.
Case Study Two -
The Motor Cycle workshop
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This company provide parts and service to high performance motorcycle
enthusiasts via bespoke dyno workshops, a showroom and an internet order
catalogue service. Employing 15 people, their health and safety brief was driven
by the requirements of their public and employers liability insurers, and
recently having witnessed a major fire at a neighbouring business.
The project
involved:
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The
development of useful and realistic risk assessments for the site and its
business activities.
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Training employees in health and safety law, manual handling and noise
awareness.
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Advising on the transportation and packaging of hazardous substances.
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The
ongoing provision of health and safety advice when required.
Case Study Three
- The Steel Fabricators
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This
company fabricates and installs structural steel for small to medium sizes
construction projects. They have 25 employees. Half fabricate and weld
components in the workshop. The balance is involved with construction site work.
This
ongoing relationship commenced with construction site inspections, a detailed
explanation and tour of workshop activities and an examination of relevant
paperwork systems to establish omissions and shortfalls.
Subsequently
site paperwork systems were fine tuned and complete risk assessments were
undertaken for workshop activities covering:
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The
Movement of steel to, and in the workshop
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Welding
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Fire
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The use and storage of chemicals
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Employee awareness training regarding noise
Case Study Four -
The office furniture Manufacturer
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This
company manufactures office furniture.
Several projects have been undertaken for
them as part of an ongoing relationship.
Most recently, as part of a
restructuring and cultural change programme, work was undertaken to identify
risks associated with recent changes to work practices and layouts, and
additional ones associated with imminent changes.
This involved utilising the
skills and knowledge of employees and encouraging them to contribute and
participate in future changes. Findings were delivered to management in a verbal
presentation and a summary report.
Case Study Five -
The IT Supplier
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This
company is a multinational supplier of IT products and services to a variety of
industry sectors.
Assistance was provided to their facilities team who are
responsible for day to day delivery of health and safety across all European
operations. As their business is currently growing at a significant rate, they
lack both the time and resources to undertake such activities themselves.
Ongoing advice and assistance has been provided for:
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Fire
risk assessments.
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Assessment of computer work stations and associated ergonomic issues.
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Employees working at remote locations.
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Identifying key issues associated with providing adequate first aid in
office environments.
Case Study Six -
The Electrical Contractor
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This
company is an electrical contractor employing 6 people.
Prior to engaging Chris
Stops and Associates they did not have a system of health and safety
documentation. With increasing frequency they were being asked by both clients
and potential clients to provide written evidence of their health and safety
policies and related procedures. As a result of not being able to supply these
they were both excluded from tendering from some work and legally non-compliant.
Chris
Stops and Associates were asked to develop a short and concise document system
that reflected as much as possible the company’s existing work practices.
As a
result:
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A
checklist system was developed to assess health and safety risks at the
quotation stage of all jobs. It formed part of a larger quotation checklist
covering all commercial and technical risks, used by the company’s principal
at this stage of all jobs.
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A
concise 4 page health and safety policy was developed which cross referenced
job specifications, the previously mentioned risk assessment system and
method statements.
Case Study Seven
- The Software House
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This
company is a software house employing 30 people. Prior to engaging Chris Stops
and Associates they did not possess any written health and safety documentation,
and were legally non compliant as a result. The brief was to develop a health
and safety system which reflected the low risk, office nature of the company’s operations.
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Enhanced
the company’s ethos that employees should use their own initiative whenever
possible as part of their job.
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Built on
existing ISO 9000:2000 procedures and employee handbook.
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The
resultant documentation system was entirely electronic and accessible by all
employees on the company’s intranet. It was broken down into sections covering a
policy document, risk assessments and work procedures, and other reference
documents. It also linked to other company documents and some outside websites.
The
nature of the company’s operations meant that the major topics covered were:
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Fire and
the evacuation of the offices.
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Travel
to and from customers’ premises by car and public transport.
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Lone and
home working.
Overseas
travel.
Case Study Eight
- The Plastics Manufacturer
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This
company is a family owned and run plastics manufacturer employing 50 people.
Chris Stops and Associates involvement was initiated by the company’s employer’s
liability insurers following an audit. During it they noticed deficiencies in
accident reporting, and the control of noise and chemical usage.
At the
initial stages Chris Stops and Associates also noted a legal requirement for:
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Risk
assessment documentation.
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A
fire certificate.
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Employee consultation.
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All
these issues were addressed as part of the project. Following discussions and
consultation with directors, line managers and employees a policy was drafted
and risk assessments and safe systems of work agreed.
These were designed to
cross reference and complement existing:
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ISO 9000
procedures.
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Hygiene
standards.
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Job
specifications.
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Employment contracts.
As a
result only one additional work procedure was required – for a quarterly health
and safety meeting.
Case Study Nine -
The Catering Company
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This
company are a ‘back of house supplier to the catering industry’ and stainless
steel fabricator, employing 13 people. Chris
Stops and Associates commenced work with them in early 2003. This saw them
replace an incumbent consultant. Activity is focused around attending a monthly
meeting with all employees at which health and safety is an agenda item.
The
brief, on an ongoing basis, has been to create an adequate, legally compliant,
relevant, and usable H & S management system, which distinguishes the company
from its competitors.
This
initially involved:
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Ensuring paperwork systems met customers’ requirements, and making,
drafting, and implementing necessary amendments.
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Developing a detailed annual health and safety management plan that outlines
measurable and achievable health and safety tasks for the coming year. It is
reviewed each January with the Managing Director.
Current
work within this plan involves:
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Auditing and amending risk assessments and method statements with employees
to improve their relevance and usefulness. This process includes site visits
with service and fabrication engineers.
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Investigating methods of proving and defining competence, particularly for
multi-skilling which can be used to:
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Enhance employee job satisfaction and initiative.
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Distinguish the company in the market place and provides it with
competitive advantage.
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Minimise the potential for litigation in the event of an accident.
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Giving formal presentations on H & S matters to all employees. In the future
this is likely to expand to include training in undertaking risk assessments
and manual handling.
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